The Driver and Vehicle Licensing Authority (DVLA) has urged drivers and vehicle owners to deal directly with staff of the Authority in the bid to register their vehicles or renew vehicle documents.
A statement issued and signed by the Public Relations Officer of the DVLA, Mr. Francis Asamoah Tuffuor, yesterday indicates that beginning of January is the peak period of the Authority, where middlemen popularly called ‘Goro boys’ take advantage to defraud innocent people under the pretext of facilitating the processing of their documents for them.
“During such moments, the middlemen approach people who throng DVLA offices to have their documents processed. Unknowingly, some clients give their valuable documents to such people in the quest of facilitating the processes for them”, the statement read.
The customers are said to be shortchanged by these middlemen by giving them fake documents including number plates, licenses, roadworthy certificates and other documents.
The Authority has therefore cautioned clients who desire to transact business to visit any of the DVLA offices or the Private Vehicle Testing Stations (PVTS) where services would be directly rendered to them.
According to the Authority, they have in the past received complaints of clients who were defrauded, for giving their valuable documents or money to people ostensibly, to ‘fast track’ the processing of their documents for them.
They mentioned that they have Premium and Prestige Centres where services are rendered swiftly, and further advised that interested clients should contact the Centres when necessary.
DVLA ensures best practices for licensing drivers and vehicles to promote road safety and environmental sustainability, while pursuing integrity, excellence, professionalism and reliability in service delivery.
By: Emmanuel Yeboah Britwum/ thePublisher