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Ghana Grabs Dubai Port’s Model


Business transactions at Ghana’s ports is to become a stress-free experience, comparable to best practices that meet international standards.

The country’s ports operations will soon be like what transpires at Dubai ports and this is expected to boost trade facilitation as well as increase government revenue.

This came to light when Ghana’s President, Nana Akufo-Addo and his vice, Dr. Mahamudu Bawumia, on Thursday, played host to a delegation from Customs World, the Dubai based multinational organisation that has taken over West Blue Ghana Limited, the company engaged for the provision of the National Single Window and Risk Management System in Ghana.

Customs World a subsidiary of Ports Customs and Free Zones Corporation (PCFC) Dubai visited Ghana’s presidency with a six-member team which was led by His Excellency Sultan Ahmed bin Sulayem, the Chairman and CEO of DP World and Faisal Eissa Lutfi, CEO of Customs World.

The visiting team gave an assurance that it would in no time, transform Ghana’s ports to become a positive reference point for the world.

The company said it will team up with stakeholders to ensure that the world class services provided at Dubia ports are replicated in Ghana so at to reduce the cost and time of transacting business at the ports.

“We are going to build a unique model for Ghana that will address Ghana’s challenges at the port”, Adolphe Chaiban, Head of Development, Customs World stated when Customs World team paid a courtesy call on the vice president, Dr. Mahamudu Bawumia at his office.

Chaiban added: “We are going to work to fix all that to make sure that there are no more gabs in the system. We are Focused on maximizing customers satisfaction.”

He mentioned that currently there are gaps in the current operating model of the Customs Division of the Ghana Revenue Authority (GRA) as well as technological challenges, promising to put system in place to deal with the situation.

Dr. Mahamudu Bawumia expressed confidence that as per the track record of Customs World, the management of Ghana’s ports would be better handled.

Take Over

Customs World recently signed an agreement to take over West Blue Ghana Limited, the company engaged for the provision of the National Single Window and Risk Management System in Ghana.

This agreement formalises the establishment of “Ports & Customs World Ghana Limited.”

As part of the agreement, Customs World International is committed to investing significant resources including capital, world-class technologies and human expertise in Ghana as they have done in Dubai and other countries.

The implementation of these new systems will be based on a robust risk engine that will improve efficiency in Ghana’s ports and customs operations thus, increasing revenue to the Government of Ghana and at the same time significantly reducing the cost of doing business in Ghana’s ports.

Ports to See Transformation

According to a statement released the establishment of Ports and Customs World Ghana Limited will not only transform customs and ports operations, but will further strengthen and augment the government’s drive to make Ghana the number one business destination in the sub-region of West Africa.

Additionally, the improved operational and systems efficiency at the port will increase government revenue and create more jobs for Ghanaians.


The takeover by Ports and Customs World Ghana, will automate Customs, Free Zones and Port processes in Ghana and also build Ghana’s capacities through the application of technology and services that will mirror the operational model in Dubai.

This solution will be implemented through segments like the Risk Engine, Mirsal 2, the Client Management System, Smart Applications and the management of free zones and customs warehouses.

Customs World In 40 countries

Customs World, under the Ports Customs Free Zones Corporation founded DP World which is currently present in 40 countries and 78 ports around the world including Australia, United States of America, United Kingdom, France, Korea, Canada, Belgium, Indonesia, Thailand, Egypt, Saudi Arabia, Argentina, India and a lot more.

Source: The Publisher

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