Zipline pushes for expansion of service to public and private sectors

Access to critical medical supplies in hard-to-reach communities can often mean the difference between life and death.

However, with advancements in technology, there is a renewed sense of hope.

Since commencing operations in 2019, Zipline Ghana has significantly enhanced the country’s medical delivery systems, warehousing, and storage capabilities.

Speaking at a media engagement held at the Zipline hub in Anum, located in the Asuogyaman District of the Eastern Region, the Head of Zipline Ghana, Daniel Kwaku Merki, noted that the company is not only improving healthcare access but also building local capacity. He revealed that Zipline currently employs over 240 skilled professionals across Ghana.

“Zipline is working towards establishing a nationwide infrastructure in Ghana to support not only medical deliveries but also to expand into sectors such as agriculture and education. The company has, in the past, delivered examination papers and materials, demonstrating its potential in the educational sector,” he stated.

In addition to supporting public services, Zipline also sees strong prospects in the private sector, with plans to become a logistics infrastructure provider. This would enable Ghanaian companies and start-ups to leverage Zipline’s drone delivery and centralised warehousing systems, creating more efficient and innovative distribution models across the country.

Launched six years ago with a mission to revolutionise healthcare delivery using drone technology, Zipline has now surpassed a significant milestone—over 8.4 million medical products delivered to more than 3,000 health facilities across 14 regions in Ghana.

According to Mr Merki, Zipline’s autonomous delivery system—carrying malaria and HIV medicines, blood, vaccines, and maternal health supplies—is credited with contributing to a reduction in maternal mortality by over 56% in some regions. It has also helped to increase antenatal care and childhood vaccination rates, while drastically reducing vaccine stockouts.

Operating from six hubs, Zipline’s drones fly day and night, overcoming difficult terrain, adverse weather conditions, and poor infrastructure to deliver life-saving supplies. The service played a critical role during the COVID-19 pandemic, ensuring timely vaccine deliveries, especially in remote and underserved communities.

Mr Merki disclosed that Zipline’s operations have helped save nearly 9,700 lives, including over 1,600 snakebite victims. The company has also organised more than 300 blood drives, collecting 20,000 units for the National Blood Service.

Recognised as the most cost-effective immunisation intervention—at just $0.66 per additional fully immunised child—Zipline has not only created over 240 high-skilled jobs but has also partnered with Kwame Nkrumah University of Science and Technology (KNUST) to support public health research through a $10,000 student grant.

As the world’s largest autonomous logistics system, Zipline is driving equitable access to essential services in Ghana, with millions of successful, low-emission drone deliveries. With over 100 million autonomous kilometres flown and more than 22 million vaccine doses delivered, Zipline is transforming the logistics of public services while aligning with Ghana’s development aspirations.

During a tour of the facility, Zipline Ghana’s Partnerships Manager, Shemau Muniru, emphasised the stringent safety protocols in storage and drone operations designed to prevent contamination and ensure seamless delivery.

“These protocols allow us to detect contamination, identify defects, and address issues with medical supplies received from regional medical stores,” she explained.

“We are also undertaking improvements, including enhancing the capacity of delivery boxes. We will continue to uphold airspace safety in close collaboration with the Ghana Civil Aviation Authority,” she added.