TOURIST GUIDES GO TO SCHOOL
OVER 70 TOURIST Guides, drawn from the Ashanti and Brong Ahafo regions have benefited from a three-day training programme organized by the Ghana Tourism Authority (GTA).
The Guides were educated on important topics such as security of the tourist, customer care and communication skills, among others. They were also schooled about what they should do in order to improve their efficiency.
Some selected luminaries from the Tour Guide Association, such as Kwaku Passa Senior and Cosmos Sraku, impacted their knowledge to the attendants.
Addressing the media, Kwasi Anim-Larbi, acting Human Resource (HR) Manager GTA, said he was impressed with the programme’s patronage.
He said Tourists Guards are the face or ambassadors of the tourism industry and thus need to always sharpen their skills and be professional in the discharge of their duties.
He was of the view that any blunder on the part of the Guide could go a long way to adversely affect the industry; and therefore entreated Tourist Guides to always remain professional so as to attract more tourists into the country and boost the economy.
He expressed delight over the growth that the industry had enjoyed in recent times, noting that the sector is currently on the right path.
According to him, it is a good sign for the sector to see that churches, schools and other identifiable groups have developed keen interest in tourism, lately.
FROM Kwadwo Essel, Kumasi